Welcome to Social Review UAE (“Social Review UAE,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with us, or use our products and services (collectively, the “Services”).
We respect your privacy and are committed to handling your personal information responsibly. By accessing or using our website and Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with Social Review UAE, we may collect the following types of information.
Personal Information
When you place an order, contact us, request information, or use our Services, we may collect information such as:
- Full name
- Email address
- Phone or WhatsApp number
- Business name
- Business website or social media profile
- Billing and transaction information
- Information you voluntarily provide when contacting us or requesting our Services
We only request information that is reasonably necessary to provide and manage our Services.
Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website or source
- Date and time of visits
- Website interactions and usage information
- Other technical information generated through your use of our website
This information helps us maintain website security, understand website performance, and improve the user experience.
2. Cookies and Similar Technologies
Social Review UAE may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and analyze website traffic.
Cookies are small files stored on your device when you visit a website. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
3. How We Use Your Information
We may use the information we collect for legitimate business purposes, including to:
- Process and manage orders
- Provide and deliver our Services
- Respond to inquiries and customer-support requests
- Communicate with you regarding your orders or account
- Process payments and maintain transaction records
- Improve our website, products, and Services
- Analyze website traffic and user behavior
- Maintain website security and prevent unauthorized activity
- Detect, investigate, and prevent fraud or misuse
- Maintain business and administrative records
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
4. Payment Information
Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be collected and processed directly by the relevant payment provider.
Social Reviews does not intend to store complete payment-card details on its own systems unless necessary and lawfully permitted.
You should review the privacy policies and terms of the applicable payment provider for information about how it handles payment and personal data.
5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide our Services. These may include:
- Website hosting providers
- Payment processors
- Website analytics providers
- Email and communication platforms
- Customer-support providers
- Security and fraud-prevention services
- Professional advisers and service providers
Third-party providers are expected to process information only for appropriate business purposes and to maintain reasonable security and confidentiality measures.
We may also disclose information where necessary to comply with applicable UAE laws, regulations, court orders, legal processes, or requests from competent government authorities.
6. International Data Transfers
Some of our service providers may process or store information outside the United Arab Emirates.
Where personal information is transferred outside the UAE, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable UAE data-protection requirements and appropriate safeguards.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our Services, maintain business records, resolve disputes, enforce agreements, prevent fraud, or comply with applicable legal and regulatory obligations.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on applicable UAE law and the circumstances of the processing, you may have certain rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Request restriction of certain processing activities where applicable
- Object to certain uses of your personal information where permitted by law
- Withdraw consent where processing is based on consent
- Raise a concern regarding our handling of your personal information
Requests relating to personal information should be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.
Some rights may be subject to legal limitations or exceptions.
10. Marketing Communications
If you have opted to receive promotional communications from us, we may contact you regarding our Services, offers, updates, or other relevant information.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Transactional, service-related, or essential communications may still be sent where necessary to provide the Services you have requested.
11. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
These websites operate independently from Social Reviews and may have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. Children’s Privacy
Our Services are intended for adults and businesses and are not directed toward children under the age of 18.
We do not knowingly collect personal information from individuals under 18. If we become aware that personal information has been submitted by a child without appropriate authorization, we will take reasonable steps to delete the information where required by applicable law.
13. Business Information and Public Content
If you voluntarily provide business information, website information, social-media information, review-related content, or other publicly available business information to us in connection with our Services, we may process that information as necessary to provide the requested Services.
You are responsible for ensuring that any information you provide to us is accurate and that you have the necessary rights or authorization to provide it.
14. Legal and Regulatory Compliance
We may collect, use, retain, or disclose personal information where reasonably necessary to:
- Comply with applicable UAE laws and regulations
- Respond to lawful requests from government or regulatory authorities
- Comply with court orders or legal processes
- Protect our legal rights and property
- Investigate suspected fraud, abuse, or unlawful activity
- Protect the security of our website, customers, and Services
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this page. We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle data, please contact Social Reviews using the contact details provided on our website.
Social Review
Website: https://socialreview.ae
Email: support@socialreview.ae
United Arab Emirates
We will make reasonable efforts to respond to privacy-related inquiries within an appropriate timeframe.